Frequently Asked Questions
Find answers to common questions
How do I enroll in a course?
Simply browse our courses, click on the one you're interested in, and click "Enroll Now" or "Buy Now". Free courses can be enrolled immediately. For paid courses, complete the payment process and you'll have instant access.
Can I access courses on mobile?
Yes! Our platform is fully responsive and works on all devices including smartphones, tablets, and desktops. You can access your courses anytime, anywhere.
Do I get a certificate after completing a course?
Yes! Upon successful completion of all course lessons and requirements, you will receive a Certificate of Completion that you can download and share.
What payment methods do you accept?
We accept bank transfers, cash payments, and invoice-based payments. Contact us for specific payment arrangements.
How do live sessions work?
Live sessions are conducted via Zoom, Google Meet, or Microsoft Teams. Once enrolled, you can join scheduled live sessions from the Live Sessions page. Sessions may also be recorded for later viewing.
Can I get a refund?
Refund policies vary by course. Please contact us within 7 days of enrollment if you have concerns about a course. Free courses can be dropped at any time.
How do I contact support?
You can reach us via email at kathanyashraff@yahoo.com, call us at +94 760 831 278, or visit us at 13 Haqquppillai Lane, Kattankudy 02.